Wednesday, December 12, 2012

Bullying Continues to Infect the Workplace

Do you know anyone who has not been bullied? I sure don't. 
Even people I know who are bullies have told me about physical or emotional abuse they've experienced in their lives, which is often what led to them becoming bullies.  They simply mimicked the behavior they were being shown.
I've written about workplace bullying many times over the years, and I wish I could say that it seems to be a thing of the past. But it's not. Read this latest column I did for Gannett/USA Today....

In the documentary "Bully," filmmakers followed the lives of five students who were bullied on a daily basis.
Many people identified with the kids who were taunted and called names by school peers, and the film often evoked unpleasant memories for adults who recalled being bullied at school.

Unfortunately, bullying doesn’t end on the playground,"Bully" producer and writer Cynthia Lowen, says.
Many adults are victims of bullying bosses or co-workers. And, just like in school, many peers stand by and watch it happen without intervening.
"There needs to be a lot more education about this issue in the workplace," she says. "We can’t just put zero-tolerance policies in place — in school or the workplace — without having a comprehensive understanding about bullying."

For example, many people may believe that only the bullying target is made to suffer, but a recent government study of bullying in Swedish workplaces shows that that bullying also harmed witnesses. Specifically, women who were witnesses to the bullying saw an increase of about 33 percent in clinical depression while male witnesses experienced about a 16 percent increase.
"Bystanders and the whole organization are involved in the process of bullying behavior, and, in turn, intervention programs should be focused on the whole workplace system," researchers from Sweden’s Institute of Environmental Medicine say .
Lowen says most of us as children tried bullying. Those who felt badly about their behavior stopped.
But children who had success as bullies, such as getting what they wanted when they bullied someone else, continue their bullying throughout their childhoods and eventually into the workplace, she says.
"But in the workplace, the stakes are much higher, especially if the person doing the bullying is the boss," she says. "If the person is in power, it may mean that you’re not included in email or you lose out on a job or promotion."

A recent CareerBuilder survey finds that 35 percent of workers say they have been bullied at work, an increase from the 27 percent reported last year. Nearly half of those workers say their bosses are the ones doing the bullying, and the most common forms of bullying were being falsely blamed for mistakes or ignored.
Lowen is the author of a new book with Cindy Miller called The Essential Guide to Bullying: Prevention and Intervention (ALPHA, $15.95). Lowen says they try to offer several suggestions on how to deal with workplace bullying, such as:
• Teaching conflict resolution. Employees should be trained on how to give appropriate negative feedback and be respectful.
Inappropriate behavior should be confronted and dealt with immediately.
• Knowing what it looks like. Employees should be encouraged to talk about bullying behavior in the workplace.
While it may not be the taunts and shoves associated with schoolyard bullying, the put-downs and deliberate isolation of an employee are indications of bullying behavior that should be identified and stopped.
• Emphasizing individual strengths. Sometimes those lowest on the career ladder in the workplace are the targets of bullies.

But if all employees are allowed to develop their skills and shown respect for their contributions, they’re more likely to be self-confident and not become the target.
Those who are bullying targets often are so miserable that they quit their jobs or are forced to leave because they’ve developed physical ailments related to the stress of being bullied and can no longer work, reports the Workplace Bullying Institute. The problem is especially acute for single working parents, it says.

Lowen says she herself was the victim of some bullying in school although not to the degree that the children in her film received.
"I think we’re just beginning to understand how pervasive bullying really is," she says, "and that it can follow us from school into the workplace."


Jane said...

It's very sad but bullying still remains a big issue in many career fields.

I dealt with bullying in my career for a few years when I first started out and I can say that there are few things more stressful than knowing you'll have to deal with someone who pushes your buttons and purposely tries to anger you while you work.

I enjoyed my job but when the wrong people are there it made me resent going to work and lowered my moral significantly.

In some cases, especially for those who are thinking of a long term career with their company bullying can cause much more damage than added stress, lower work performance and resentment.

It can put people into positions where they can become very negative and reactive and that is never a good thing.

I can say that I am much happier today since my career shift and it's not something I wish to go through again.

One person with low self esteem lowering another persons self esteem or happiness = a very bad environment for everyone.

Anita said...

I'm sorry you had to go through this. Hopefully, more companies will become proactive in dealing with such problems and not just ignore them as they have in the past. Thanks for your comments.

Career Choice said...

Bullying has a lot of faces and workers should be vigilant in identifying and acting on it.

The effort to stop bullying in the workplace should come from everyone especially the top management.

They could include anti-bullying policies in their organization to at least protect their workers.