On a scale of one to 10, how happy are the employees in your organization?
If your answer is “seven” then you’re right in line with the answer given by most CEOs.
“Seven is an interesting number,” says Kris Boesch, an workplace culture expert. “It’s representative of ‘we’re doing okay, not great’ or ‘I really don’t know.’ You’re confident that no one is going to go postal. Overall you have a good group of people who get along well enough. There are some areas that could use improvement. It’s a ‘safe’ number.”
But Boesch says no one should be thrilled with such an assessment, because when employees are happier, the bottom line is healthier.
Further, don’t try to defend your culture to Boesch by claiming that your workers are “satisfied” or “engaged.”
“That’s a pretty low bar to try and hit. Would you be thrilled to say that your clients are ‘satisfied’? And what is engaged? I don’t really know (read more here)