It's always a good idea to know what's on the minds of hiring managers. That way, you can address the issues they think are important in your resume and cover letter, and speak knowledgeably about the issues that garner their interest.
Here's some research from Lever based on 700 talent and HR decision-makers in the U.S. and Canada:
- Only 14% of companies are on a total hiring freeze as a result of COVID-19, and 40% believe they’ll emerge post-pandemic stronger, with better strategies and tools. Some industries are even more optimistic. Some 48% of respondents in the software industry believe they'll emerge stronger, followed by those in infrastructure (46%), finance (44%) and retail (43%).
- Recruiters have kept busy: 37% spent time rethinking their recruiting processes, while 41% cleaned up their recruiting data during slower hiring times.
- 84% of recruiters leaned more heavily on phone interviews as a result of the pandemic, while 85% of them leaned more heavily on video interviews.
- 62% agree they will need to hire workers with skills that weren’t needed before; the top new skills required are adaptability (68%), communication (60%) and technology proficiency (55%).
- 50% said diversity and inclusion initiatives will become more of a priority as companies proactively work to combat racism in the workplace.
Another point to consider is that you need to have examples ready to demonstrate your adaptability, good communication skills and whatever tech skills you might have (if you don't have many, now is a good time to take some online tutorials or ask your nephew who is a tech wizard to teach you a few things).
In addition, be ready with some examples of how you've worked with diverse colleagues or customers -- no employer wants to hire someone who has shown intolerance or isn't willing to learn how to be more inclusive on the job.
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