Monday, February 22, 2021

This is Why Meetings are Such a Hot Mess -- and What You Can Do About It

It often seems that many meetings go off the rails right away. Someone shows up late. Another person won't stop texting. Still another participant stares into space and seems to be in another world entirely.

Collaboration expert Dick Axelrod says in a recent interview that the trouble with meetings often occurs even before participants show up, because people "arrive at meetings prepared to be disengaged."

He explains they may still be thinking about their last phone call or interaction, or be distracted by many other things such as an upcoming deadline.

The key is grabbing the attention of folks right away, he contends, before they have a chance to mentally drift away. That can be done by:

1. Doing a warm up. There's a reason that musical acts or other entertainers often have a warm-up act: It gets attention and prepares people to be engaged. One way to do this is the spend a few minutes letting people speak freely and greeting people individually.

2. State the purpose. Have you ever been in a meeting and wondered what it's about and why the heck you're there? If you feel that way, it means that the facilitator hasn't done a good job of clearly stating the purpose and how it's linked to a larger problem that needs to be solved by the group's collective creativity or expertise.

3. Provide a roadmap. This should be a quick explanation about what the group needs to do during the meeting. This can be done by going through the agenda briefly and addressing any questions.

While this may sound like a simple formula, I'll bet we've all been in plenty of meetings that seem disorganized, rambling, too broad or very, very dull. With a few tweaks, it seems that we can all make better use of our meeting time.

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