tag:blogger.com,1999:blog-5579284890902840419.post2673049830354523659..comments2023-12-13T08:45:02.282-06:00Comments on On the Job by Anita Bruzzese: The Customer is Not Always RightAnitahttp://www.blogger.com/profile/07673125042097858304noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-5579284890902840419.post-55161953307696552842008-04-11T15:47:00.000-05:002008-04-11T15:47:00.000-05:00Erika, You're exactly right. ALL of us have custom...Erika, <BR/>You're exactly right. ALL of us have customers in some form or another, and some of them can be spawns of the devil. Managers owe their employees the knowledge that they have their backs.<BR/>Thanks for adding your comment.Anitahttps://www.blogger.com/profile/07673125042097858304noreply@blogger.comtag:blogger.com,1999:blog-5579284890902840419.post-74590247697079062542008-04-11T15:27:00.000-05:002008-04-11T15:27:00.000-05:00This is a great post. Customer service is an impo...This is a great post. Customer service is an important aspect of almost every job and can be the source of a lot of on-the-job unhappiness.<BR/><BR/>I think support from managers and co-workers is one of the best ways to help employees deal with problem customers.Anonymousnoreply@blogger.com